Cancellation Policy
Please note that there are three types of cancellation policies available for your consideration:
- Flexible Cancellation:
- Guests can cancel their booking up to 48 hours (or as specified) before the check-in date and receive a full refund of the booking amount paid.
- Any cancellation made after the specified timeframe will not be eligible for a refund.
- A 10% service fee on the total booking value may apply, which will be refunded in the form of credits to the guest's account on the booking platform.
- Service fee credits can be used to book any property on the platform
- Moderate Cancellation:
- Guests can cancel their booking up to 7 days (or as specified) before the check-in date and receive a full refund of the booking amount paid.
- Any cancellation made after the specified timeframe will not be eligible for a refund.
- A 10% service fee on the total booking value may apply, which will be refunded in the form of credits to the guest's account on the booking platform.
- Service fee credits can be used to book any property on the platform
- Strict Cancellation:
- Guests can cancel their booking up to 15 days (or as specified) before the check-in date and receive a full refund of the booking amount paid.
- Any cancellation made after the specified timeframe will not be eligible for a refund.
- A 10% service fee on the total booking value may apply, which will be refunded in the form of credits to the guest's account on the booking platform.
- Service fee credits can be used to book any property on the platform
Please note that the cancellation policy for your stay will be specified before booking. Ensure to review the cancellation terms carefully before confirming your reservation.